Answers about QR POS, barcode scanner sales, biometric staff clocking, inventory, receipts, employees, multi-shop,
submitted sales edits & review flags, and how DALEAM WEB works.
Tip: you can type “barcode”, “biometric”, or “edit” to find those FAQs quickly.
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QR POSScan-to-Order
QR POS lets you place QR codes on items, shelves, or price tags. Customers scan with their phone camera,
add items to a cart, and submit the order.
The order appears on the staff/owner screen for confirmation, payment, and receipt printing.
This is perfect for busy shops, supermarkets, malls, and “one-person” shops during rush hours.
Staff can scan the QR code using their phone and complete the order on behalf of the customer.
This keeps sales fast and reduces queue.
Yes. Employees can use their phone to scan QR codes and create sales quickly.
This is useful when serving customers who prefer not to scan themselves.
Yes. DALEAM WEB supports barcode-based selling so users can use barcode scanner devices
to speed up checkout and reduce manual product search.
Once a product barcode is saved in the system, scanning it can instantly find and add the item for sale.
You can use most common barcode devices that behave like keyboard input,
including USB barcode scanners, wireless scanners, and Bluetooth handheld barcode readers.
If the scanner types the barcode into the input field, it can work with the system.
Yes. Each product should have a barcode saved in the system.
You can scan and save the product barcode while adding a product, or enter it manually.
After that, staff can use barcode devices to sell faster.
If a scanned barcode is not found, it usually means the product barcode has not yet been saved correctly,
or the scanned barcode does not match the barcode stored for that product.
Once the correct barcode is updated in the product list, the scanner will work properly.
Yes. Employees can make sales simultaneously. The system tracks who served each customer,
and records sales per staff for monitoring and performance review.
Owners can register employees with proper access control and track sales per staff.
For added accountability, employee registration can include a guarantor/verification record (based on your setup).
This helps reduce fraud and improves responsibility.
Yes. DALEAM WEB can support biometric clocking for staff attendance,
including staff check-in and check-out using biometric devices such as fingerprint machines.
This helps owners monitor attendance more accurately than manual signing.
Biometric clocking is used to record staff attendance, time-in, time-out, lateness, and presence at work.
It helps reduce false attendance records and gives employers better control over staff management.
Yes. Biometric attendance records can help employers review lateness, absenteeism, and staff work patterns.
Depending on your setup, this can also support payroll checks and attendance-based staff evaluation.
Unmatched biometric logs can be reviewed by the employer or admin.
This helps correct device mapping issues and ensures the right staff member is linked to each attendance record.
Yes. Submitted sales can be edited when there is a genuine correction needed (quantity, item name, unit price, etc.).
The editor must provide a short reason for the edit.
✅ Managers/Owners can edit any sale.
✅ Employees can edit only the sales they made (based on employee session ID).
If the new total is lower than the original total, the edit is flagged for employer review
(a “requires review” flag). This helps protect the shop against unauthorized reductions while still allowing
genuine corrections.
Yes. Edited sales can be recorded in an audit table (e.g., sales_edits) capturing:
editor ID/role, reason, before & after details, timestamp, client IP, and a tamper-evident hash.
This gives owners confidence and supports dispute resolution.
Yes. You can print receipts from phone/tablet/desktop depending on your printer setup
(POS printer or A4 printer). Receipts can include shop branding, customer details, and staff name.
You can add products one-by-one or load in bulk (depending on your module).
Each product can have price, quantity, category, product code/SKU, and barcode.
The system updates quantities automatically when sales are made.
Yes. The dashboard can show low-stock items and you can monitor remaining quantities so you restock early.
Yes. If you have 2–4 shops (or more), you can manage them under one account and track each shop separately.
You can also transfer goods virtually within the system.
This helps owners move stock without physically going to every branch before updating records.
Yes. It works well on Android, iPhone, tablets, and desktops.
If your site is configured as a PWA, users can also install it as an app (Add to Home Screen / Install App).
Yes. We can help with onboarding, product loading, barcode scanner setup, QR POS setup, receipt branding,
biometric attendance setup, multi-shop setup, and staff training. Visit the Services page for details.
Premium features can be billed monthly/periodically depending on your setup.
When an invoice is generated, you can pay it from the billing page and print/view invoice details.
If you face any billing issue, contact support with your invoice number.